BOOKING DEPOSIT AND CANCELLATION POLICY

When you book an appointment with By Rae Studio will be charging a $100 Booking Deposit for all clients at their discretion.

If you cancel with less than 24 hours notice or simply do not show up at all, it impacts on us significantly and inconveniences the many other clients that have been turned away because we were fully booked.

We require a minimum of 24 hours notice if you wish to re-schedule you appointment. In order to secure you appointment, we require a $100 deposit to be paid at the time of booking.

This $100 is credited towards the cost of your appointment.

The $100 Booking Deposit is non-refundable. This means if you cancel or reschedule your appointment with more than 24 hours notice, we can allocate your Booking Deposit to another appointment date and time, however we are unable to refund.

The deposit may be paid and is held against your booking as a credit towards that appointment.

• If a cancellation is made with more than 24 hours notice, the deposit is forwarded to the new appointment time.

• If a cancellation is made with less than 24 hours noticed, the deposit is forfeited as a late cancellation fee.

• If you simply do not show up to a booked appointment, the deposit is forfeited as a no-show fee. Voucher bookings are made by text 0423441099 / email: byraestudio@gmail.com (Please provide security code voucher If you have one).

Vouchers

• If a booking is held with a Voucher, and cancellation is made with less than 24 hours noticed, Voucher value is forfeited.

If we need to cancel your appointment with less than 24hrs notice (due to staff illness etc) – After all, it’s only fair that we do for you what we ask you to do for us! We hope you understand and respect our deposit and cancellation policy.

PACKAGE BOOKINGS AND CANCELLATION POLICY

• If you purchased a Package and When you book an appointment with By Rae Studio .

If you cancel with less than 24 hours notice or simply do not show up at all, It impacts on us significantly and inconveniences the many other clients that have been turned away because we were fully booked.

We require a minimum of 24 hours notice if you wish to re-schedule you appointment.

This means if you cancel or reschedule your appointment with more than 24 hours notice, we can reschedule it to another appointment date and time, however we are unable to refund.

• If a cancellation is made with less than 24 hours noticed, the session is forfeited as a late cancellation fee.

• If you simply do not show up to a booked appointment, the session is forfeited as a no-show fee.

Bookings are made by text 0423441099 / email: byraestudio@gmail.com

By Rae Studio does not send appointment reminder for your booking.

Packages are individuals and can not be transfered to another client.

We hope you understand and respect our deposit and cancellation policy.

Thank you again for choosing By Rae Studio, and i am look forward to providing you with an exceptional HIFU treatment experience.

Best regards, Rae/By Rae Studio 60 Prospect Ct, Robina